Customer Liaison Administrator

 Waikato

Contract or Temp

#Customer Service

Our Client in Morrinsville is looking for a Customer Liaison Administrator for an 8 month fixed term contract position (maternity cover) to join their incredible team.
 
This all-round position will encompass everything regarding client service excellence and you would be required to undertake the following duties:
 
General

  • Meet and greet customers upon arrival at the dealership, understand their reason for their visit (waiting for service, finance etc.) and act upon their requirements accordingly 
  • Responsible for keeping track of appointments for all staff and direct customers appropriately 
  • Keep an eye on the yard and offer to park customers’ cars for them (when the area is congested)
  • Ensure that calls are answered timeously 
  • Responsible for keeping the customer lounge clean and welcoming

Sales Administration

  • NZTA Transactions and NZTA Journals
  • Banking, Cashier duties, Debtors checks and overdue Debtors
  • Profiling vehicles
  • Administration regarding test drives
  • Credit holds; F&I Support; Autoline
  • Warranty & Extra Care WEC
  • Sales packs; Sales PO’s
  • Advertising

Service Advisor 

  • All duties relating to Service Advisor activities 
  • Accuracy around service department admin systems
  • Professional customer relations
  • Communicate between Customers and Service Department personnel

Hours:
Monday to Friday: 8:30am to 5:30pm, and every 3rd Saturday: 9:00am to 1:00pm.

If you are eligible to work in New Zealand and would like to be considered for this role – apply today!